Buying guides
Five things to check before your first purchase
Compare dimensions, materials, cleaning instructions, warranty and delivery terms before ordering.
Start with your budget, available storage and the features you care about. Use the same checklist on every product page you compare.
1. Dimensions and weight
Photos can make it difficult to judge scale. Check the listed dimensions and weight, and record the model number when several versions share a name.
2. Surface materials
If a page only describes the feel, ask which materials are used on the outside, the seams and any removable parts. Request the instructions for the specific model when needed.
3. Cleaning and water resistance
Follow the manufacturer's instructions and check whether they permit rinsing or immersion. Look for separate guidance for charging ports and removable components.
4. Charging and warranty
Confirm the included cable, replacement parts and who handles warranty requests.
5. Returns and shipping
Ask the shop how it handles opened items, damaged parcels and incorrect products. For international shipping, confirm the destination, shipping charge and which items can be sent.